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August 20, 2026
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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of 91ԭ, and marketing colleague, Alan Sardana, chat with Dr. Ann Cappellari, CMIO at SSM Health, about "A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, Should clinician burnout really be measured by number of clicks, and more..." Click the play button to listen or read the show notes below.
Audio:
Guest(s):
- Dr. Ann Cappellari, CMIO at SSM Health
- Dr. Joshua Liu (), Co-founder & CEO at 91ԭ
Episode 151 - Show Notes:
[00:00:07] Episode preview
[00:04:13] Early Inspiration to Enter Medicine
[00:07:28] Transition to Informatics Through Burnout
[00:09:26] AI’s Potential in Healthcare and Low-Hanging Fruit
[00:11:42] Finding Balance as a CMIO
[00:14:21] Implementing Ambient AI at SSM Health
[00:16:42] Not All Clinicians Want Ambient Scribes
[00:22:41] Combating Burnout with Systemic Change
[00:30:08] “Let Humans Do Human Things”
[00:33:15] EHR’s Impact on Team Collaboration
[00:38:48] Building Enthusiasm for New Technologies
[00:42:41] The Future of Voice and Conversational AI
Fast 5 Lightning Round:
- Favorite book or book you've gifted the most:
The Windup Girl by Paolo Bacigalupi.
- Person to Meet—either dead or alive:
Ruth Bader Ginsburg (RBG).
- Super strength, super speed, or mind reading:
Super speed.
- Something in Healthcare You Find Insane:
The use of fecal transplants for curing C. diff infections.
- Last Film/TV Show:
Playoff Baseball (Yankees vs. Dodgers).
