91ԭ

Digital Patient Podcast

TDP 160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

January 13, 2025
By
seamless

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of 91ԭ, and marketing colleague, Alan Sardana, chat with Dr. Neeta Goel, Chief Medical Officer, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health, about "Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?" Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Neeta Goel, CMO, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health
  • Dr. Joshua Liu (), Co-founder & CEO at 91ԭ

Episode 160 - Show Notes:

[00:00:07] Episode preview

[00:04:17] Journey to Medicine: How patient interactions in rural India combined with a passion for whole-person care solidified Dr. Goel's decision to pursue family medicine

[00:07:08] The Critical Role of Quality and Patient Safety

[00:12:51] Scaling Depression Screenings Across Inova Health

[00:20:27] Challenges with Charging for MyChart Messaging and Clinician Adoption

[00:29:02] Reducing Low-Value Care

[00:33:39] Balancing Clinical and Financial Outcomes

[00:38:34] Reframing Value-Based Care

[00:43:34] Educating Teams on Value-Based Care

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Compassionomics by Stephen Trzeciak and Anthony Mazzarelli.
  2. Person Dead or Alive You’d Love to Meet:
    Mother Teresa.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The concept of value-based care.
  5. Last Film/TV Show:
    Missing

TDP 160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

Posted by:
seamless
on
January 13, 2025

Subscribe on: | | | | |

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of 91ԭ, and marketing colleague, Alan Sardana, chat with Dr. Neeta Goel, Chief Medical Officer, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health, about "Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?" Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Neeta Goel, CMO, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health
  • Dr. Joshua Liu (), Co-founder & CEO at 91ԭ

Episode 160 - Show Notes:

[00:00:07] Episode preview

[00:04:17] Journey to Medicine: How patient interactions in rural India combined with a passion for whole-person care solidified Dr. Goel's decision to pursue family medicine

[00:07:08] The Critical Role of Quality and Patient Safety

[00:12:51] Scaling Depression Screenings Across Inova Health

[00:20:27] Challenges with Charging for MyChart Messaging and Clinician Adoption

[00:29:02] Reducing Low-Value Care

[00:33:39] Balancing Clinical and Financial Outcomes

[00:38:34] Reframing Value-Based Care

[00:43:34] Educating Teams on Value-Based Care

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Compassionomics by Stephen Trzeciak and Anthony Mazzarelli.
  2. Person Dead or Alive You’d Love to Meet:
    Mother Teresa.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The concept of value-based care.
  5. Last Film/TV Show:
    Missing

Recent news from 91ԭ

TDP 224: Carle Health's ACMO/CIO Dr. David Lovinger: How a Sculptor Became a CMIO, Why Pop-Ups Are Almost Never the Right Answer, and How Design Thinking Fixes What Informatics Degrees Miss
May 14, 2026

TDP 224: Carle Health's ACMO/CIO Dr. David Lovinger: How a Sculptor Became a CMIO, Why Pop-Ups Are Almost Never the Right Answer, and How Design Thinking Fixes What Informatics Degrees Miss

Learn More
How digital care journeys and AI are redefining the patient experience
May 5, 2026

How digital care journeys and AI are redefining the patient experience

Learn More
TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey
April 9, 2026

TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey

Learn More